Shipping to Germany

Our shop is based in Germany, making it our primary shipping destination. We offer fast and efficient delivery services throughout the country, ensuring that our local customers receive their orders promptly.

Shipping to the European Union

In addition to Germany, we also ship to various destinations across the European Union. While we strive to keep shipping costs as low as possible, please note that orders shipped outside of Germany incur into slightly higher fees. We are committed to delivering your purchases securely and in a timely manner, ensuring a seamless shopping experience no matter where you are in the EU.

Shipping to Germany

For shipments destined for Germany, you can typically expect a delivery time frame of 3 to 5 business days. This relatively quick shipping period is due to well-established logistics networks and efficient national procedures. It's important to note that business days exclude weekends and public holidays, which may affect delivery times.

Shipping to the European Union

When shipping to other countries within the European Union, the delivery time frame extends slightly. You can expect your package to arrive within 5 to 10 business days. This variation accounts for differing distances across EU member states. As with shipping to Germany, business days do not include weekends or public holidays, and these factors should be considered when expecting a delivery.

By keeping these time frames in mind, you can better plan your shipments and manage expectations for deliveries to Germany and the broader EU region.

Order Cancellation and Modification

Thank you for shopping with us! We strive to provide our customers with the fastest and most efficient service possible. Due to our very short turnaround time in processing and shipping orders, which is typically 1-2 days, it is unfortunately not possible to cancel or modify an order once it has been placed.

Contact Us

We understand that situations may arise where changes are necessary. If you need assistance, the best course of action is to contact us immediately. Please send an email to kaayah.shop@gmail.com as soon as possible. Our team will do their utmost to accommodate your request, although we cannot guarantee changes can be made once an order is being processed.

We appreciate your understanding and cooperation. Thank you for choosing to shop with us!

At Kaayah we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a return and refund under the following conditions:



Eligibility for Returns and Refunds



- Unused Products Only: Returns and refunds are only applicable for products that have not been used in any way. Products must be in their original condition, unused and unwashed.



How to Initiate a Return or Refund



1. Send an Email: To start a return or request a refund, please send an email to kaayah.shop@gmail.com.

2. Include Required Information: In your email, include:

- Your order number

- The reason for the return or refund request

Return Process



1. Return Shipping: The cost of return shipping is the responsibility of the buyer.

2. 30-Day Window: You have 30 days from the receipt of your order to initiate a return.



Assessment and Refund



- Product Assessment: Once we receive your returned product, we will conduct an assessment to determine if it is in a resellable condition.

- Refund Approval: A refund will be granted only if the product passes the assessment.



Please note that we reserve the right to deny a refund if the product is found to be used or damaged in any way that affects its resellability. Washing the product without using it also voids its eligibility for a return.



If you have any questions or need further assistance, feel free to contact us at the email provided above.

Yes! Ideally you will do a strip wash on your new diapers and inserts before first use. If you don‘t have the time to do a full strip wash, then feel free to wash with your regular load of cloth diapers (remember, no bleach or fabric conditioner!), the diapers will be ready to use but the absorbency will take longer to build up.

For detailed instructions on how to wash our products please consult the „Care“ section under each product description.

Washing cloth diapers may seem daunting at first, but with a straightforward routine, it becomes an easy and sustainable part of your parenting journey. Here's a simple guide to help you clean cloth diapers effectively.

Step 1: Pre-Wash

Before starting the main wash, it's important to remove any solid waste from the diapers. Here’s how:

1. Dispose of Solids: Shake off or use a diaper sprayer to rinse off any solids into the toilet. If your baby is exclusively breastfed, you may skip this step as the waste is water-soluble.
2. Rinse Cycle: Run a cold rinse cycle without detergent. This helps to remove any remaining waste and prevents stains from setting.

Step 2: Main Wash

After the pre-wash, it's time for the main wash to thoroughly clean the diapers.

1. Load the Washer: Place the rinsed diapers into the washing machine. Avoid overloading; the diapers should have enough room to move around freely.
2. Select the Right Detergent: Use a detergent that is free from additives, fragrances, and softeners. Ensure it's safe for cloth diapers and the correct amount is used for your water hardness.
3. Wash Cycle: Run a hot water wash cycle with an extra rinse at the end. This ensures that all detergent residues are removed, and the diapers come out clean.

Step 3: Drying

Proper drying is crucial to maintaining the integrity and absorbency of cloth diapers.

1. Line Dry: Whenever possible, hang the diapers outside to dry in the sun. Sunlight acts as a natural disinfectant and helps remove stains.
2. Tumble Dry: If line drying isn't an option, you can use a dryer to dry the inserts. Avoid using the drier on diaper covers as this will damage the elastics and the waterproof membrane.

Tips for Success

- Regular Maintenance: Wash every 2-3 days to prevent odors and mold.
- Avoid Fabric Softeners: They can coat the fibers of the diapers, reducing absorbency.

By following this simple washing routine, you can keep your cloth diapers clean, fresh, and ready for the next use, all while contributing to a more sustainable environment.

Miracle Bibs, made from bamboo with a waterproof layer, require a specific washing routine to maintain their quality and functionality. Follow these simple steps to keep your bibs in the best condition:

Step-by-Step Washing Instructions

1. Laundry Load:
- Miracle Bibs can be washed with your regular laundry. However, to preserve their absorbency and quality, consider washing them separately or with similar materials.

2. Choosing the Right Detergent:
- Use a mild detergent to prevent any potential damage to the bamboo fibers and waterproof layer. Avoid fabric conditioners as they can reduce the absorbency of the bibs.

3. Washing Temperature:
- Set your washing machine to a temperature between 40 - 60 degrees Celsius. This range is effective for cleaning while being gentle on the bibs' material.

4. Fabric Softness Consideration:
- Note that while avoiding fabric conditioners will enhance absorbency, it may result in the bib being less soft. Weigh the importance of softness versus absorbency based on your needs.

Drying Instructions

1. Air Drying:
- For best results, air dry the Miracle Bibs. Hang them in a well-ventilated area away from direct sunlight to prevent any damage to the waterproof layer.

2. Avoid Tumble Drying:
- Refrain from using a tumble dryer as the heat may compromise the integrity of the waterproof layer, leading to potential damage.

By following this routine, you can ensure that your Miracle Bibs remain effective, durable, and ready for everyday use. Remember, maintaining the quality of your bibs will help them last longer and continue to serve their purpose efficiently.

Cloth diapers are an eco-friendly and cost-effective option for parents, but they do require some extra care to keep them fresh and clean. Here’s a quick guide on how to tackle stains and odors in cloth diapers.

Preventing Stains and Smells: Routine Maintenance

- Rinse Immediately: After removing a soiled diaper, rinse it in cold water to prevent stains from setting.
- Dry Pail Method: Store soiled diapers in a dry pail with a tight lid until laundry day to minimize odors.
- Pre-Wash Routine: Include a pre-wash cycle with cold water before your regular wash to remove residue.

Washing Tips

- Use the Right Detergent: Choose a detergent without fabric softeners or additives that can cause residue build-up.
- Hot Water Wash: Wash diapers in hot water to kill bacteria and eliminate odors.
- Extra Rinse Cycle: Add an extra rinse cycle to ensure all detergent is thoroughly removed.

Tackling Stubborn Stains

Sun Bleaching
- Harness the Sun: Lay diapers out in the sun to naturally bleach away stains. The UV rays help break down stain particles.

Stain Removers
- Natural Options: Use a paste made from baking soda and water or lemon juice to treat stains. Apply and let sit for 30 minutes before washing.
- Commercial Stain Removers: Choose enzyme-based stain removers that are safe for cloth diaper materials.

Eliminating Odors

Vinegar Rinse
- Vinegar Solution: Add 1/2 cup of white vinegar to the rinse cycle to neutralize odors. Be cautious with regular use as it may wear down elastic over time.

Baking Soda
- Baking Soda Boost: Add 1/4 cup of baking soda to the wash cycle to help eliminate odors.

Drying Cloth Diapers

- Air Drying: Whenever possible, air dry diapers in the sun for natural sanitization and deodorization.
- Machine Drying: If using a dryer, choose a low heat setting to prevent damage to the fabric. Never tumble dry the diaper waterproof covers, only the inserts!

By following these tips, you can keep your cloth diapers clean, stain-free, and smelling fresh, ensuring they remain a sustainable option for your family.

When to Strip Wash

Before diving into the process, it's important to know when strip washing is necessary:
- Loss of Absorbency: Diapers aren't absorbing as well as they used to.
- Persistent Odors: Even after regular washing, the diapers have an unpleasant smell.
- Diaper Rash: Your baby is experiencing diaper rash that might be due to detergent build-up.
- Repelling Issues: Liquids are beading up on the diaper surface instead of being absorbed.

Materials Needed

To strip wash your cloth diapers, you will need the following:
- Cloth Diapers: Pre-washed and rinsed.
- Hot Water: Ideally, at the hottest setting your washing machine allows.
- Detergent: A small amount of your regular cloth diaper detergent.
- Optional Additives: Such as a small amount of vinegar or baking soda, if necessary.

Step-by-Step Strip Washing Process

Step 1: Pre-Wash

- Rinse: Start with a cold rinse cycle to remove any surface residues and solids.
- No Detergent: Do not use detergent during this initial rinse.

Step 2: Hot Wash

- Load the Diapers: Place the pre-rinsed diapers in the washing machine.
- Add Detergent: Use half the recommended amount of cloth diaper detergent.
- Hot Water Cycle: Run a complete wash cycle using the hottest water setting your machine allows. The heat helps dissolve residues and oils.

Step 3: Rinse, Rinse, Rinse

- Multiple Rinses: Following the hot wash, run multiple cold water rinse cycles. This is crucial to ensure all detergent and residues are completely washed out.
- Check for Suds: After each rinse, check for soap suds. Continue rinsing until there are no more suds visible in the water.

Step 4: Finalizing

- Dry the Diapers: Once the rinse cycles are complete, dry the diapers according to the manufacturer's instructions. Line drying in the sun is beneficial as the sun acts as a natural sanitizer and stain remover.

Tips for Successful Strip Washing

- Frequency: Perform strip washing as needed, typically every few months or when problems arise.
- Avoid Fabric Softeners: These can leave residues that reduce absorbency.
- Check Manufacturer Instructions: Some diaper materials may have specific care requirements.

By following these steps, you can ensure that your cloth diapers remain fresh, absorbent, and comfortable for your baby. Strip washing is an effective way to extend the life and performance of your cloth diapers.

Reasons Why Cloth Diapers Can Leak

1. Improper Fit
- Reason: If the diaper is too loose or too tight, it can cause gaps or compression leaks.
- Solution: Ensure a snug fit around the legs and waist without being too tight. Adjust the snaps or Velcro for the best fit.

2. Saturation
- Reason: The diaper may be fully saturated if not changed frequently enough, leading to leaks.
- Solution: Change the diaper more often, especially during naps or long car rides. Consider adding an extra insert for more absorbency.

3. Repelling
- Reason: Laundry detergent buildup or fabric softeners can cause the fabric to repel moisture instead of absorbing it.
- Solution: Strip the diapers using a hot wash with no detergent to remove buildup. Avoid using fabric softeners and use a cloth diaper-safe detergent.

4. Improper Washing Routine
- Reason: Residue from improper washing can affect absorbency.
- Solution: Follow a proper washing routine, including a pre-rinse, a hot wash with detergent, and an extra rinse cycle.

5. Incorrect Insert Placement
- Reason: If inserts are not properly placed, they can shift and not provide adequate coverage.
- Solution: Ensure inserts are positioned correctly and fully inside the diaper pocket, covering the entire area that needs absorbency.

6. Wear and Tear
- Reason: Over time, elastic and waterproof layers can degrade, affecting the diaper's effectiveness.
- Solution: Regularly inspect diapers for wear and replace any worn-out elastics or covers as needed.

7. Heavy Wetter
- Reason: Some babies urinate more frequently or in larger volumes, overwhelming the diaper's capacity.
- Solution: Use more absorbent materials like hemp or bamboo inserts, or double up on inserts for additional protection.

By identifying the specific reason for leaks, you can implement the appropriate solution to keep your cloth diapering experience leak-free and comfortable for your baby.

Quick Guide to Storing Cloth Diapers Between Babies

Storing cloth diapers between babies can save you time, money, and effort when preparing for a new addition to your family. Proper storage ensures that the diapers remain in good condition for future use. Here's a step-by-step guide to help you store your cloth diapers effectively.

1. Thorough Cleaning

Before storing your cloth diapers, ensure they are thoroughly cleaned. Follow these steps:

- Pre-Rinse: Start with a cold rinse to remove any residual waste.
- Wash: Use a hot water cycle with a detergent free from additives like fragrances, dyes, and softeners.
- Rinse Again: Perform an extra rinse cycle to ensure all detergent is washed out.
- Check for Stains: If any stains remain, consider sunning the diapers to naturally bleach them.

2. Drying

Proper drying is crucial to prevent mold and mildew:

- Air Dry: Whenever possible, air drying is gentle on fabric and helps preserve the elastic and PUL (polyurethane laminate) in the diapers.
- Machine Dry: If using a dryer, opt for a low heat setting and avoid fabric softeners, as they can affect absorbency.

3. Inspection and Repair

Before storing, inspect each diaper for any signs of wear and tear:

- Elastic: Check the elasticity around the legs and waist. Replace if necessary.
- Snaps/Velcro: Ensure all fasteners are functional. Repair or replace faulty ones.
- Fabric: Look for thinning areas or holes that might need patching.

4. Storage Preparation

Prepare your diapers for long-term storage:

- Sort: Separate diapers into categories (e.g., inserts, covers, liners).
- Bundle: Fold and stack similar items together for easy identification.

5. Choosing the Right Container

Select a suitable storage container to keep your diapers safe:

- Breathable Options: Use a breathable storage container like a cotton bag or pillowcase to allow airflow and prevent moisture build-up.
- Plastic Bins: If you opt for plastic bins, ensure they are clean, dry, and have a tight seal to keep out pests and moisture.

6. Optimal Storage Conditions

Store your diapers in a suitable environment:

- Cool and Dry: Choose a location that is cool and dry to prevent mold and mildew.
- Avoid Direct Sunlight: Direct sunlight can degrade fabrics and elastics over time.
- Elevate: If storing in a basement or attic, elevate the containers to avoid potential water damage.

7. Periodic Checks

Even in storage, it's a good idea to check on your diapers periodically:

- Moisture Check: Ensure there is no moisture accumulation in the storage containers.
- Elasticity Check: Test the elasticity to ensure it hasn't degraded over time.

By following these steps, you'll keep your cloth diapers in great condition, ready for the next baby. Proper care and storage will extend the life of your diapers, making them a sustainable and economical choice for your growing family.

Quality and Ethical Production of Our Products

At Kaayah, we take immense pride in offering products that are crafted with care and integrity. Our cloth diapers are manufactured in China by a highly respected leader in the industry, known for their exceptional quality and commitment to innovation. This manufacturer collaborates with some of the most reputable and trusted brands across Europe, ensuring that every product meets the highest standards of excellence.

Commitment to Sustainable Practices

One of the standout features of our manufacturer's approach is their pioneering use of sustainable and recycled materials. By prioritizing eco-friendly practices, they create products that not only serve the needs of families but also contribute positively to the environment. This dedication to sustainability is evident in every aspect of their production process and we believe that by choosing our products, customers are making a conscious choice to support environmentally responsible manufacturing.

Commitment to Ethical Practices

Our manufacturer’s commitment to ethical production practices is a core value that aligns with our own. They uphold some of the best labor standards in the industry, ensuring that all workers are treated with dignity and respect. Employees enjoy reasonable working hours, receive a livable wage, and benefit from paid time off during the numerous public holidays observed in China. This comprehensive approach to labor rights fosters a supportive and equitable work environment, reflecting the values we prioritize in our shop.
By maintaining transparency in their operations, they build trust not only with their workforce but also with partners and consumers who value ethical sourcing.

In conclusion, our commitment to quality and ethical production is at the heart of our business. We are dedicated to providing our customers with products that are not only reliable and high-performing but also produced with a deep respect for the environment and the people behind them. By choosing our products, you are supporting a vision of responsible consumption and ethical manufacturing practices, contributing to a better future for both families and the planet.

Miracle Bibs: A Perfect Fit for Growing Little Ones

These innovative bibs are designed with three adjustable sizing options, ensuring a perfect fit for babies as young as a few months old and continuing well into toddlerhood. This adaptability not only provides comfort and protection, but also offers excellent value by eliminating the need to frequently purchase new bibs as your child grows. With Miracle Bibs, parents can enjoy the convenience of a single product that accommodates their child's changing needs.

Whether cloth diapers can be used from birth largely depends on the size of the baby. Although many cloth diapers are called "Birth-to-Potty," this term is somewhat figurative. Most babies begin fitting into these diapers when they reach approximately 4 to 5 kilograms (about 8.8 to 11 pounds). For smaller newborns, parents might need to consider newborn-specific cloth diapers that are designed to fit smaller sizes until the baby grows into the standard "Birth-to-Potty" options.

In order to learn how to fit your Kaayah cloth diapers perfectly, please read our blog article about it!

Pocket cloth diapers can indeed be used overnight, particularly for younger babies who produce less urine. However, as babies grow and begin to urinate more frequently and in larger volumes, pocket diapers often become less effective for overnight use.

Why Pocket Diapers May Not Be Ideal Overnight

Pocket diapers consist of a waterproof outer layer and an absorbent insert that fits into a pocket within the diaper. While they offer convenience and ease of use, their absorbency is limited by the capacity of the insert. As the baby grows, they may saturate the insert too quickly, leading to leaks and discomfort during the night.

Advantages of Fitted Diapers for Overnight Use

Fitted diapers offer several benefits that make them a better choice for overnight use:

Enhanced Absorbency
- Full Coverage: Fitted diapers are made entirely of absorbent material, providing complete coverage around the baby. This design increases the overall absorbency compared to pocket diapers, which rely solely on the insert.
- Multiple Layers: They typically feature multiple layers of fabric, which can hold more liquid and reduce the risk of leaks during long sleep stretches.

Customisable Absorbency
- Add Extra Inserts: Many fitted diapers allow for the addition of extra inserts or boosters, enabling parents to customize the diaper's absorbency to meet their baby's needs.
- Variety of Materials: Fitted diapers come in a range of materials, such as bamboo, cotton, or hemp, each offering different levels of absorbency and comfort.

Superior Leak Protection
- Snug Fit: Fitted diapers often have elastic around the waist and legs, providing a snug fit that helps prevent leaks.
- Waterproof Covers: When paired with a waterproof cover, they offer a safe barrier against leaks, keeping the baby dry throughout the night.

Conclusion

While pocket cloth diapers can work for smaller babies overnight, fitted diapers with a waterproof cover are generally a more reliable option for older babies who urinate more frequently. The enhanced absorbency, customizable options, and superior leak protection make fitted diapers an excellent choice for ensuring a dry and comfortable night's sleep.